Ricardo Passchier is heading Software AG’s business transformation BU in Benelux, looking after the ARIS & Alfabet product lines. The team’s purpose is to help customers transform, optimize and control their way of working through application of business process management, process mining, risk & compliance management, enterprise architecture, and IT portfolio management. Ricardo has been an AGNL board member since 2013 and has been in the organizing committee of many user group sessions.