What you do not measure you cannot improve. And isn’t this the very essence of business process management? But often you don’t know what’s going on ‘in the middle’. Only
What you do not measure you cannot improve. And isn’t this the very essence of business process management? But often you don’t know what’s going on ‘in the middle’. Only knowing what happened in retrospect and looking at outcomes is not sufficient, knowing how this was achieved is just as important. In other words, understanding process behavior and having end-to-end process visibility is a key factor in driving any improvement initiative.
Enter process mining. Process mining complements traditional BI and delivers the capabilities to link KPIs to business process execution. Insight into the process rather than merely the outcomes makes it possible to alter course if things threaten to go wrong in order to prevent risk, to take measures to prevent future anomalies, make sure the company complies with regulation, and/or to eliminate waste and defects in order to reduce costs, improve efficiency and boost customer satisfaction.
Want to know more about process mining? You are kindly invited to join the Dutch ARIS & Alfabet User Group (AGNL) on Thursday 30th March for a theme session. We are proud to have great speakers: Philips will be sharing how root-cause analysis with ARIS Process Performance Manager (PPM) helps them drive fact-based and targeted process improvement. Julian Krumeich, Product Manager for ARIS PPM, will come over from Germany to update us on PPM’s capabilities and the roadmap for process mining. Plenty of reasons to register now!
•What: AGNL Theme Session “Process Mining”
•When: Thursday 30th March, 12:00-17:30
•13:00-13:05 Welcome, programme, announcements (Marcel van Hees, AGNL)
•13:05-13:15 Introduction process mining (Ricardo Passchier, AGNL)
•13:15-13:45 Demo, use cases, best practices (Roland van de Ruit, Sr Consultant Process Intelligence, Software AG)
•13:45-14:45 Customer story: Philips (John Ten Thije-Boonkkamp/Jeffry Hultermans, Philips Personal Health)
•15:00-16:00 ARIS PPM + ARIS Aware state of the nation incl roadmap (Julian Krumeich, Product Manager Software AG)
•16:00-16:55 Plenary discussion AGNL/DwMU, ‘Strategy2Execute’ (Julian Krumeich)
•16:55-17:00 Wrap-up (Marcel van Hees)
•17:00-17:30 Drinks & Networking
(Thursday) 12:00 - 17:30
Handelsweg 2, Zeist